Order Confirmation 
Once your order is placed with PerCapita you will receive an email confirmation, followed by a second email confirming your order has been dispatched, including any relevant details for tracking.

Shipping Lead Times 
Individual lead times vary from product to product and are also dependent on your shipping zone. Please contact us on for any specific lead time enquiries.

Dispatch Lead Times
For 'In Stock' items, dispatch will be within two (2) to three (3) business days.

Delivery Services – Courier or Post
Small, Medium, Large or Oversized Orders will be delivered via Post or Courier and costs will be calculated based on weight and distance in the checkout.

Please note that a signature may be required upon delivery at the nominated address. Delivery will most likely occur between 9:00 am and 5:00 pm Monday - Friday. We are unable to provide an exact time or call prior to delivery.

Dependent on a destination country's customs policies, some items may require clearance and the payment of customs duty and taxes upon arrival and prior to the package being released for local delivery; please note - these costs are borne by the customer and not the sender. 

Shipping Zones
We currently deliver to Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, Hong Kong, South Korea, Japan, and The United States. 

Your Shipping Address
Please make sure that the shipping address is correct as we're unable to redirect orders once they are on their way to you.

The delivery address cannot be a PO Box or Freight Forwarding Location.

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.